CONSUMER PROTECTION LAW
Is “The overall principles and legal norms that regulate and protect consumers in the relationship and the problem with the providers of consumer goods and or services”. This means that the Consumer Protection Law is required if the conditions of the parties who hold a law or a troubled relationship in a state that is not balanced.
According to Law no. 8 of 1999 on Consumer Protection:
Article 1, point 2: “The consumer is any person users of goods and / or services that are available in the community, both for its own sake, the family, others, as well as other living beings and not for trading”. Consumer Protection Principles and Objectives contained in Article 2 of Law no. 8 / 1999, of the Consumer Protection Principle: “The protection of consumers based on benefits, justice, equity, security and consumer safety, and legal certainty”. Whereas Article 3 of Law no. 8 / 1999, about the purpose of Consumer Protection.
The purpose of Consumer Protection Law are:
A. Raising awareness, ability and independence of consumers to protect themselves;
B. Raise the dignity of consumers with access to spare him from
Negative users of goods and / or services;
C. Empowering consumers in selecting, specifying, and demanding
their rights as consumers;
D. Creating a system of consumer protection law that contain elements of certainty and transparency of information and access to information;
E. Growing awareness of entrepreneurs about the importance of consumer protection
so that the growing attitude that honest and responsible in the attempt;
F. Improving the quality of goods and / or services that ensure business continuity
production of goods and / or services, health, comfort, security, and safety
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